Q: How can I request a Minibus/Coach hire quotation?

A. You can complete the form at https://aqminibuses.co.uk/quote-now/ or email us at info@aqminibuses.co.uk.

Q: How long does my Minibus/Coach Hire quotation remain valid?

A. Each quotation is valid for 10 days from the date issued.

Q: In what way will my quote be delivered?

A. Your detailed quote will be sent directly to you by email.

Q: What regions do AQ Minibuses cover?

A. We mainly serve the South-East and South of England, but through trusted partners we can arrange transport across the UK.

Q: What sizes and types of vehicles can AQ Minibuses offer?

A. Our fleet ranges from 8, 16, 19, 22, 30, 35, 49, to 55 seater coaches. View the full fleet here: https://aqminibuses.co.uk/fleet/.

Q: What payment methods are accepted for private hire?

A. We accept bank transfer, card payments, and cash.

Q: How much deposit is required, and when is final payment due?

A. A minimum deposit of £100.00 is needed at booking, with the full balance payable 7 days before your trip.

Q: Is VAT included in your prices?

A. Passenger transport by Minibus or Coach is VAT exempt, so VAT is not charged on our fares.

Q: Are your prices fixed?

A. Yes, all prices for pre-booked transfers are fixed. Any extra stops, pickups, or diversions will incur additional charges.

Q: Can I smoke inside the vehicle?

A. No. All our minibuses and coaches are strictly non-smoking.

Q: Where do I meet my driver at the airport?

A. Once your flight lands, your driver will call or text you to arrange the meeting point. If we struggle to locate you, we’ll try to get in touch. Our contact number is included in your booking confirmation for emergencies.

Q: Do you need my flight number or terminal?

A. Yes, providing your flight number or airline name helps us track your arrival. Don’t worry if you don’t know the terminal—we can work that out.

Q: Will I be charged if my flight is delayed?

A. No. There is no additional fee for delays, as we always monitor flight times before sending your driver.

Q: How safe are your drivers for single female passengers

A. All our drivers are fully approved, vetted, and have at least 2 years’ experience. Every trip is logged with driver details, pickup and drop-off information, and GPS tracking for safety.

Q: What is the difference between ‘one-way’ and ‘return’ journeys?

A. A one-way trip is a single transfer from point A to B (e.g., airport to hotel). A return trip covers both journeys outward and back again. Prices are based on mileage.

Q: Are your drivers licensed?

A. Yes, UK law requires all drivers to hold the proper license and be CRB-checked, with companies registered by the Local Authority or Transport for London.

Q: Do you provide a receipt?

A. Yes, a receipt with booking reference will be emailed to you.

Q: Do you operate 24/7?

A. Yes, our services are available 24 hours a day, 7 days a week, throughout the year.

Q: How can I confirm a booking?

A. You can book online at https://aqminibuses.co.uk/quote-now/ or email us at info@aqminibuses.co.uk.

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